A client from Sri Lanka, primarily in the hardware industry, initially inquired about electric chain hoists and arranged for their Chinese agent to follow up. After confirming the details with the client, we clarified their specific requirements: a hook-mounted electric chain hoist with a 2-ton lifting capacity and a 10-meter lifting height, and single-speed lifting. Furthermore, at the client’s request, we adjusted the power supply from the initially recommended 400V/three-phase/50Hz to 220V/single-phase/50Hz to suit the site conditions.
After the customer placed the order, we informed them of the 15-working-day production cycle and provided real-time progress updates via photos. The machine was ultimately produced and delivered within the specified timeframe and successfully put into operation. The customer was very satisfied with the product quality, on-time delivery, and professional service and expressed interest in establishing a long-term cooperative relationship.
Müşteri Temel Gereksinimleri
- The customer requires the purchase of a hook-type chain hoist with a rated lifting capacity of 2 tons, a lifting height of 10 meters, and a single-speed lifting design. The power supply specification is also required to be 230V, single-phase, 50Hz for better suitability for the hardware industry.
- This equipment can efficiently lift heavy objects in the hardware and home furnishing industries, meeting safety requirements during use and ensuring stable and reliable operation. It also possesses necessary safety protection, fault warning, and emergency handling functions to ensure the safety of personnel and equipment.
- Considering the high humidity, heavy rainfall, and complex environmental conditions brought about by the local tropical monsoon climate, the equipment’s design and manufacturing process must fully consider its durability and environmental adaptability, ensuring excellent stability, reliability, and long-term performance.
Özelleştirilmiş Çözüm
To meet the client’s specific on-site conditions and work requirements, we customized a 2T hook-mounted electric chain hoist:
1. Fully Meets the Client’s Production Needs for Stable and Efficient Operation
- Capacity: 2 tons
- Kaldırma yüksekliği: 10 m
- Lifting speed: 3.4 m/min
- Control mode: Pendant control
- Görev tanımı: M3
- Voltage: 230V / 1Ph / 50Hz
The power supply specifications of the equipment are strictly customized according to the actual needs of customers, which can fully adapt to the local voltage, frequency and on-site working environment requirements, ensuring stable, safe and reliable operation of the equipment.
2. Multiple Safety Protections for Safe and Reliable Operation
- The machine is equipped with a magnetic brake that can brake simultaneously with power cutoff, ensuring absolute safety during heavy lifting.
- The machine is equipped with limit switches, both for lifting and lowering, to automatically stop the chain and prevent it from overrunning, ensuring safety.
- The machine also features a reverse protection device, a special wiring mechanism that prevents the control circuit from functioning if the power supply wiring is incorrect.
3. High-Quality Materials for Durability, Long Service Life, and Stable Operation
- The outer shell is made of aluminum alloy, which features high strength, light weight, corrosion resistance and good heat dissipation. While ensuring the robustness of the equipment, it is also easy to operate, move and maintain.
- The chain is made of FEC80 super heat-treated alloy steel, which has high strength and excellent wear resistance. It can maintain stable performance in various climatic conditions and complex working environments, fully meeting the needs of customers.
Proje Sonuçları
- After order confirmation, our company strictly followed the production plan to advance all manufacturing processes, efficiently completing the production, testing, and packaging of the hook-mounted electric chain hoist within 15 working days. The equipment was then successfully delivered to the distributor’s designated location in China, ensuring the customer could receive the product on time and quickly put it into on-site use, fully guaranteeing project progress and production needs.
- Throughout this cooperation, our company earned the customer’s high trust and recognition through high-quality products, strict delivery management, and a professional and comprehensive service system. The customer expressed great satisfaction with the overall cooperation experience and a positive intention to further develop long-term, stable, and in-depth cooperation in the future.
If you are looking for a reliable supplier of fixed type electric chain hoists and are located in Sri Lanka or the surrounding South Asia region, please feel free to contact us. Our products and services not only meet daily production and work requirements but also emphasize efficiency, safety, and stability, helping customers improve operational efficiency and ensuring long-term reliable operation. With years of overseas import and export experience and extensive project implementation experience, we are able to deeply understand our customers’ actual needs and provide customized, personalized solutions.
